Where the rubber meets the road.
These guys are athletic, strong, willing and masters of endurance. Only a very small percentile of the population can do what these guys do, it takes time to reach the level we perform at and doesnt come without blood, sweat and pain. There are movers then there are Complete Elite Movers. They are Adelaides only accredited Drug-Free Removalists, they go through police checks and have working with children certifcates and have to pass our Hula test to be accepted as a Complete removalist. They also helped create and embody our company values which we call The 10 Commandments.
If there were a moving olympics, I would confidently put our team up against any other team in the world. As the owner, I am very proud of them!
As you may have read on the About us page, Corey Smith founded Complete Removals out of necessity. When it comes to business, Richard Branson is his role model. Corey has successfully built a very unique moving business focused on its customers needs, desires and overall experience which founded its Unique Selling Proposition: A Perfect Stress-Free Move Guaranteed.
With an average of 97.6% positive customer feedback (most of which are perfect scores), he feels his philosophies are being proven but insists “We are only just getting warmed up!”
He educates his organisation and customers that moving is not even close to being stressful if you have the right people in your corner. Moving is in fact a time when people can embrace and enjoy the exciting steps into the next chapter of their lives. His organisation is a fun, nurturing environment where the employees can express themselves, talk openly and flourish into the people they aspire to be; and be very well rewarded in the process. He also believes in making the world a better place for future generations which is the reason why Complete Removals partnered with Buy 1 Give 1 (B1G1). See his take on it below:
“Gone are the days of businesses taking, taking and taking and giving nothing back to the planet, to people in need and making this a better more sustainable place in which to live. Complete Removals is a proud Partner of Buy 1 Give 1 (B1G1), an amazing group of businesses and companies around the world dedicated to making our world a better place and changing the way business is done for good. And when we give through B1G1, the full 100% of what we give goes directly to the projects we choose. It’s very cool!”
Corey Smith Founder and CEO of Complete Removals
Corey loves his 4 kids and his girlfriend Melissa who taught him that there is an amazing life outside of work.
Ben Ballard is Complete Removals longest serving employee. He is the one who keeps Corey in check when he comes up with all of his crazy ideas and when something in the business needs to be done, Ben is the one to make it happen. He is possibly the friendliest person in the world and has never experienced a bad mood haha. He is an extremely well versed all rounder in moving, having worked his way up from an offsider in a truck, to a driver, leading hand, operations manager, general manager and sales manager and finally partner in Complete Removals.
He will absolutely be all over your move and ensure you are smiling at the end of it. He values systems and processes, strong communication and effort and very much knows what it takes to build a strong culture around him. If Ben doesnt know the answer, he will find out and do it quick. I thoroughly believe our company’s promise is framed around Ben: Adelaide’s Freindliest, Most Trusted and Reliable
He loves four wheel driving, his two kids and his wonderful wife Michelle.
Steve Hocking has been in Complete Removals for several years, he is a family member of Corey and will do what it takes to serve his customers and Complete Removals….even if that means doing a cart-wheel down a flight of stairs. He has a special ability to think practically to solve problems, which comes from a very diversified long serving career in his own businesses as well as for major corporations. Steve is a very friendly and charming guy who loves to have a laugh and not take anything too seriously.He values honesty, straight shooting and being helpful where possible, he’s also kind of quirky.
If you are lucky enough to have Steve come out to your home to discuss your move, you can expect to have a laugh and feel at ease, quickly knowing that you are in good hands with him.
Steve loves his wife Bev (below) and his 3 children. He also loves footy,fishing and the occassional beer.
As the title says, she is mumma Complete; meaning she is Corey’s mother. Which works well most of the time. Bev is our Client Concierge and will take care of your needs throughout the move. She is an exceptional communicator, builds trust very quickly with anyone and is a contender for the friendliest person in the world. Occassionally she has altercations with our fax machine and is good to have a laugh about it afterwards. She also does most of the ad hoc stuff in the business too, Bev ran her own very successful businesses for years and now applies her special skills to her son’s business with the greatest pride.
Once you have booked in your move, you will be introduced to Bev who will see you right through the process leading up to your move and then after the move also.
She loves her kids and family and pretty much everyone else too. She kinda likes the occasional wine also.
Nicole is a very outgoing and humble person, she loves travelling, she love’s going out with my friends and having fun. She always goes above and beyond her means to make sure that she achieves what she simply calls “EXCELLENCE”
She believes in TEAM and helping one another when needed.