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1. Fast response from our moving enquiries
2. Friendly & informative discussions about your move either, over the phone or in your home.
3. Tailored quote and engineered solution to suit yours and your family’s needs.
4. Easy to follow booking process.
5. Step 1: Confirmation of Booking email
6. Step 2: 3 days before you move call
7. Step 3: Day before you move SMS (Re-confirmation)
8. Professional packing of your boxes and packaging of your possessions (Optional)
9. Move allocation to Certified Drug Free Removalists that have passed our “Hula” Test
10. Step 4: Removalists will contact you once they leave the depot
11. Our friendly removalists arrive on time
12. A very brief meet & greet and pre-move inspection
13. Position Truck in the most appropriate location to load your possessions
14. Pre-lifting preparations to protect floors, walls and your possessions
15. The “Complete Removals Safe Loading System” uplift from your home to the truck
16. Load integrity checkpoints.
17. Drive to your new HOME or storage.
18. Guided and Pre-delivery inspection.
19. Pre-delivery preparation to protect floor, walls and your possessions.
20. The “Complete Removals Safe Delivery System” unload your possessions from the truck to your new home or storage unit
21. Professional unpacking of your boxes including putting possessions away (Optional)
22. Assistance in setting up your home (e.g. Assembly of furniture)
23. Final tidy and post move checklist
24. Customer Satisfaction sign off
25. Step 5: Post move checkup and feedback call for constant and never ending improvement and performance bonusing for removalists

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